How do I contact the Platform.sh Support team?

If you have general questions, found possible bugs, or are experiencing issues related to:

• infrastructure,
• build processes,
• the proper functioning of the Platform.sh infrastructure,

Then, open a support ticket.

Other support channels are also available, but should be avoided for reporting outages or urgent requests. They can be found on the following page:

https://docs.platform.sh/overview/get-support.html