You can configure backups on Upsun, and they are stored internally, but you cannot download them. If you need to have a local copy of your project data, you can do that using other tools and methods, depending on your project type.
Grid projects
The backups are stored internally on Platform.sh. That is, the backup can be applied to environments on Upsun, but it can’t be downloaded. If you need to download project data export your mount and service data instead.
Dedicated projects
Backups are created using snapshots saved to encrypted elastic block storage (EBS) volumes. A support ticket must be opened to request a restoration.
You are free to make your own backups using standard tools (mysqldump, rsync, etc.) at your own leisure.
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