You may encounter this error "You may not have permission to SSH" when trying to SSH into a project because user has not yet been granted Contributor or Admin access permissions. These permissions can be granted by an Admin user of the project or by the organization owner.
You may also see this error because after you were added to the project, environment has not yet been redeployed (requirement after adding a user to be able to SSH). Hence, if you have Contributor or Admin access to the project, please try an environment redeploy.
You can do this in the Console, by running platform redeploy
, or by pushing an empty git commit:
git commit --allow-empty -m 'chore: force redeploy'
git push origin main
You can find more information here about troubleshooting SSH issues.
If you continue having issues, do not hesitate to open a support ticket and please provide all the steps to be followed to reproduce the error and if possible a screenshot or screencast of this.